As stated in the terms, FlowAllocator LLC is not a financial adviser and does not provide investment or tax advice. Requests to do so will be declined.
Common questions are answered in the documentation, available in-app and on the website.
Issues regarding importers are tracked at the OpenAlloc/FINporter open source project on GitHub.
You can contact support by email: firstname.lastname@example.org.
You can follow @FlowAllocator on Twitter (DMs open for support questions).